One email away.
No phone queue, no chatbot. Email is the way in.
Contact
If a payment, deposit or withdrawal failed
When a money action fails in the app, the screen prints a support reference underneath the reason. Include it and we can pull up that exact attempt instead of searching for it. It is a long string of letters, numbers and dashes.
If the screen said it had no reference for that attempt, that is not you missing it. It means our server did not hand one back, and we would rather say so than have you quote something we can't look up. Send the amount and roughly when you tried instead, and we'll trace it from that.
What to reach out about
- Your account or the waitlist
Signup questions, early-access timing, or anything about how spending power from your assets works. The mechanics live on /security.
- Security disclosures
Found something? Put "security" in the subject. Our posture is spelled out on /security.
- Legal & privacy
Questions about the drafted terms, privacy policy or data requests. The working drafts are at /legal (clearly marked drafts, not effective terms).
- Press & partnerships
Same mailbox. Put "press" or "partnership" in the subject.
gether is a spending card backed by the tokenized stocks, crypto, and cash you hold. Not a bank, and not yet open as a financial service. See /security for what this product does and does not claim.